Terms and Conditions

Terms and Conditions:

These Terms and Conditions apply to all purchases of products through Comfort Plus online shop.


Please note that online sale of our goods within our e-commerce site may only be performed within the free boundaries of the Republic of Cyprus.



Delivery/Shipping

You can receive your order either via courier or by collecting it yourself from our Nicosia shop.



Home Delivery

Your orders will be shipped directly to your door using a courier service.
Your order will reach you in 2 – 3 days. There is a minimum delivery charge of €6.00 for delivery within the city center and for items less than 10Kg. For bulky or heavy items and for areas outside city centers a quote will be given prior to final confirmation of the order.



Payment


Prices include VAT. Payment may be made using a valid credit card issued by one of the following companies MasterCard and Visa, processed by JCC Payment Systems Ltd. The goods shall remain our property and shall not be dispatched before payment has been received in full.



Return Policy


Purchases of goods via our online shop can be returned, in their original and undamaged packing within 14 days and a full credit note will be issued. The return costs must be borne by the customer.

 


Defect warranty and liability


The guarantee period for our products varies so please ask our customer service for the guarantee of the products you are interested in purchasing.
 In the event of a guarantee claim, the products must be presented directly to Comfort Plus Nicosia Shop. Any costs of return of goods shall be borne by the customer. The guarantee extends to all defects which appear during the agreed guarantee period, insofar as these are demonstrably attributable to poor material or defective manufacture. At the discretion of the seller, the liability shall be limited to the repair, the replacement or the reimbursement of the invoice sum of the defective goods. Further claims of the buyer shall be excluded. In particular, Comfort Plus shall not be liable for faults/damages attributable to accidents, neglect, misuse, improper installation or improper use, natural wear.
Any modifications or repair work performed without our consent or the written consent of the manufacturer as well as failure to adhere to the General Terms and Conditions shall abrogate the warranty liability.


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